PRIVACY POLICY
Fixcanto respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we may collect, use, disclose, and protect personal information when you visit fixcanto.com, make a purchase, contact us, or otherwise interact with our services.
Fixcanto is operated by Liuyang Zheping Electronic Commerce Co., Ltd.
Information We Collect
Depending on how you interact with our website, we may collect information such as your name, billing address, shipping address, email address, telephone number, order information, payment-related information, device information, browser information, IP address, and information about how you interact with our website.
We may also collect information you voluntarily provide when contacting customer service or communicating with us.
How We Use Information
We may use personal information to:
Process and fulfill orders;
Arrange shipping and delivery;
Process payments and refunds;
Provide customer support;
Communicate regarding orders and services;
Maintain and improve our website;
Detect and prevent fraud or misuse;
Comply with applicable legal obligations;
Provide marketing communications where permitted and where you have provided any consent required by applicable law.
Payment Information
Payments may be processed by third-party payment providers.
Payment providers may collect and process information necessary to complete transactions according to their own privacy policies and legal obligations.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, improve performance, and support analytics or marketing activities where permitted.
Your browser may allow you to control or disable certain cookies. Disabling cookies may affect some website functionality.
Sharing Personal Information
We may share information with service providers that assist us with services such as website hosting, order fulfillment, payment processing, shipping, analytics, customer support, fraud prevention, and other business operations.
We may also disclose information where required by applicable law, legal process, regulatory requirements, or to protect our legal rights and the rights of others.
We do not intend to sell personal information for monetary consideration.
Data Retention
We may retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and meeting legal obligations.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Your Privacy Rights
Depending on where you live, applicable privacy law may provide rights relating to your personal information, which may include rights to request access, correction, deletion, or information about how your personal information is processed.
Where applicable, you may contact us to exercise your privacy rights.
We may need to verify your identity before processing certain requests.
Children's Privacy
Our services are not intended for children who are not legally permitted to make online purchases or provide personal information without appropriate authorization.
We do not knowingly seek to collect personal information from children in violation of applicable law.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of independent third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, regulatory, or other changes.
The updated version will be posted on this website.
Contact Us
For questions about this Privacy Policy or privacy-related requests, please contact:
Email: [email protected]
Phone: +86 131 3612 4214
Company: Liuyang Zheping Electronic Commerce Co., Ltd.
Registered Address: No. 10, Xinjing Group, Jiangdong Village, Zhentou Town, Liuyang City, Changsha City, Hunan Province, China