TERMS OF SERVICE
This website is operated by Liuyang Zheping Electronic Commerce Co., Ltd. under the Fixcanto brand.
Throughout the website, the terms “Fixcanto,” “we,” “us,” and “our” refer to the operator of Fixcanto where appropriate.
These Terms of Service govern your use of fixcanto.com and purchases made through our website.
By accessing our website or placing an order, you agree to these Terms and the policies referenced on the website, subject to any rights that cannot lawfully be excluded or waived.
Online Store Terms
You may use our website and services only for lawful purposes.
You must not use the website in a manner that violates applicable law, infringes the rights of another person, interferes with website security, or disrupts the operation of our services.
Product Information
We make reasonable efforts to provide accurate product descriptions, photographs, specifications, dimensions, materials, colors, and other information.
Actual appearance may vary slightly because of lighting, photography, display settings, manufacturing variations, or other reasonable factors.
Product availability may change without notice.
Pricing
Prices displayed on the website may change from time to time.
The price applicable to an order is generally the price displayed when the order is submitted, subject to correction of obvious technical or pricing errors where permitted by applicable law.
Taxes, shipping charges, duties, and other applicable charges may be displayed separately where appropriate.
Orders
Submitting an order constitutes an offer to purchase the selected products.
We may refuse or cancel an order where permitted by applicable law, including in cases involving suspected fraud, payment problems, product unavailability, obvious pricing errors, or incorrect customer information.
If an order is cancelled after payment has been successfully collected, an appropriate refund will be issued.
Payment
Customers must provide accurate and authorized payment information.
Payments may be processed through independent third-party payment providers.
Please review our Payment Policy for additional information.
Shipping and Delivery
Shipping availability and estimated delivery times depend on the destination, product, carrier, and other circumstances.
Delivery estimates are not guaranteed unless expressly stated otherwise.
Please review our Shipping Policy for further information.
Returns and Refunds
Eligible products may be returned in accordance with our Return & Refund Policy.
Customers must contact us before sending a return.
Approved returns should be sent to:
Factory Building No. 3, No. 11 Dongsheng Road, Chadong Village, Dalong Street, Panyu District, Guangzhou City, Guangdong Province, China
Please do not send a return without prior authorization.
Eligibility requirements, return shipping responsibilities, refund procedures, missing-item remedies, cancellation procedures, and other return conditions are described in our Return & Refund Policy.
Intellectual Property
The original content created or lawfully owned by Fixcanto, including our original text, graphics, branding, and website design, may be protected by applicable intellectual property laws.
Third-party trademarks, product content, images, and other intellectual property remain the property of their respective owners where applicable.
Nothing in these Terms transfers ownership of intellectual property to users or should be interpreted as claiming ownership of third-party materials.
Third-Party Services
Our website may rely on or provide access to third-party services, including payment providers, shipping providers, ecommerce infrastructure providers, analytics providers, and other service providers.
Third-party services may be governed by their own terms and policies.
Prohibited Uses
You may not misuse our website, attempt unauthorized access, introduce malicious code, engage in fraudulent activity, interfere with website operation, infringe the rights of others, or use the website for unlawful purposes.
Disclaimer
To the extent permitted by applicable law, products and services are provided subject to the terms, warranties, rights, and remedies that apply under applicable consumer protection laws.
Nothing in these Terms is intended to exclude or restrict rights that cannot legally be excluded or restricted.
Limitation of Liability
To the maximum extent permitted by applicable law, Fixcanto and Liuyang Zheping Electronic Commerce Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products where such liability may lawfully be limited.
Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded.
Governing Law
These Terms and any dispute, claim, or controversy arising out of or relating to your use of fixcanto.com, our services, or purchases made through the website shall be governed by and construed in accordance with the applicable laws of the People's Republic of China, subject to applicable conflict-of-law rules and any mandatory consumer protection rights available to you under applicable law.
Nothing in these Terms is intended to deprive a consumer of any mandatory rights or protections that cannot lawfully be waived under the laws applicable to that consumer.
Disputes, Jurisdiction, Court and Venue
If a dispute arises between you and Fixcanto, the parties should first make a reasonable good-faith effort to resolve the matter informally.
Please contact us at [email protected] regarding any dispute or complaint.
Subject to applicable law and any mandatory consumer rights, legal proceedings arising out of or relating to these Terms, the website, or transactions conducted through the website may be submitted to a competent court having jurisdiction over Liuyang Zheping Electronic Commerce Co., Ltd. at its registered location in Hunan Province, China.
The applicable venue will be determined in accordance with applicable law and the competent court's jurisdiction.
Nothing in this section prevents a consumer from bringing a claim before another court, tribunal, or authority where applicable law provides a non-waivable right to do so.
Arbitration
Where permitted by applicable law and where the parties separately and validly agree, a dispute may be resolved through arbitration rather than court proceedings.
Any arbitration arrangement must comply with applicable law and specify or otherwise validly determine the applicable arbitration institution or rules, procedure, location, language, and allocation of fees.
Unless separately and validly agreed, these Terms do not require a consumer to waive any non-waivable right to seek relief through a competent court or other authority.
Changes to These Terms
We may update these Terms periodically to reflect changes to our services, operations, business practices, or applicable legal requirements.
The current version will be posted on this website.
Contact Information
Questions regarding these Terms may be sent to:
Email: [email protected]
Phone: +86 131 3612 4214
Company: Liuyang Zheping Electronic Commerce Co., Ltd.
Registered Address: No. 10, Xinjing Group, Jiangdong Village, Zhentou Town, Liuyang City, Changsha City, Hunan Province, China